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Contact Us

We'd love to hear from you. We're here to help with orders, products, and any questions you may have.

Email us

info@conskins.com

General enquiries — reply within 24h

Trade support

info@conskins.com

Trades, deliveries & disputes

Registered office

Dept 6790, 196 High Road, Wood Green, London, United Kingdom, N22 8HH

CONDEO LTD · Company number 17225871

Support hours

Mon–Fri 9:00–18:00

Sat 10:00–14:00 (GMT)

Send us a message

Frequently Asked

How fast is skin delivery?

Usually seconds — our bot sends the trade offer the moment payment clears.

Can I get a refund?

Yes, if the trade offer hasn't been sent. Once delivered, trades are final.

Why is there a trade hold?

Steam holds trades when Mobile Guard isn't active. Buy from verified sellers to avoid it.

How do I track my purchase?

Check Account → My Trades for a live delivery status.

Response Times

General emailWithin 24h
Wholesale (B2B)Within 48h

Your information is secure and will only be used to respond to your inquiry. We never share your data.